We listen to you
Here at Petshop Direct we pride ourselves on our exceptional customer care and we hope that you’ve enjoyed exploring the products, services and features available to you on our site.
We’d love to hear your feedback and your questions are important to us. Should you have any queries, you can find the answers to most of your questions by clicking on the links below:
We’d love to hear your feedback and your questions are important to us. Should you have any queries, you can find the answers to most of your questions by clicking on the links below:
• Delivery Information
• Frequently Asked Questions
• Links
• Security
• Terms & Conditions
• Privacy Policy
If your query isn’t answered in any of the above, our customer services team will be on hand to help you.
You can email us straight away by filling in the boxes below:
Alternatively, you can contact our customer services team in writing, by email or by telephone.
Contact us
Petshop Direct
Customer Services
Unit 8, Spon Lane Industrial Estate
Spring Road, Smethwick
United Kingdom
B66 1PE





















